For Patient Data
This Privacy Notice is a shortened form of our Privacy Policy and any patient who wishes to have a copy of our full Policy should ask Lisa Statham.
Chase Side dental practice takes great care to protect the personal data we hold for you in line with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The purpose of collecting and storing personal data about you is to ensure we can:
- Provide, appropriate, safe and effective dental care, treatment and advice for you.
- Fulfil any contracts we hold in relation to your care.
- For business administration of your care.
Personal data held for our patients
The personal data we process (processing includes obtaining the information, using it, storing it, securing it, disclosing it, and destroying it) for you includes:
- Name, address, date of birth.
- Unique identification number.
- Next of kin.
- Email address.
- Phone numbers.
- GP contact details.
- Occupation.
- Medical history.
- Dental care records.
- Photographs.
- Family group.
- Payment plan details.
- Financial information.
- Credit cards receipts.
- Correspondence.
- Details of any complaints received.
We keep an inventory of personal data we hold on our patients and this is available on request. At Chase Side dental practice sensitive personal information relating to our patients is only used to provide dental care for the individual. It is never shared for research purposes or any non-clinical need.
The National Opt-out Policy introduced in March 2020 is therefore not operated at our practice on this basis.
Should we change our policy to use information for a non-clinical purpose or a research project, we would then introduce the National Opt-out policy.
Disclosure to third parties
The information we collect, and store will not be disclosed to anyone who does not need to see it.
We will share your personal information with third parties when required by law or to enable us to deliver a service to you or where we have another legitimate reason for doing so. Third parties we may share your personal information with may include:
- Regulatory authorities such as the General Dental Council or the Care Quality Commission.
- NHS Local Authorities.
- Dental payment plan administrators.
- Dental laboratories.
- Referral centres.
- Insurance companies.
- Legal aides in the event of a legal matter.
- Loss assessors.
- Fraud prevention agencies.
- In the event of a possible sale of the practice at some time in the future.
We may also share personal information where we consider it to be in a patient’s best interest or if we have reason to believe an individual may be at risk of harm or abuse.
Personal privacy rights
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following personal privacy rights in relation to the information we hold about you:
- Access to and copies of your records.
- Have inaccuracies deleted.
- Have information about you erased. This should be seen in light of the need to keep records about your dental care in case you have any problems in the future.
- Object to direct marketing.
- Restrict the processing of your information, including automated decision-making. • Take your data to another dental practice or anywhere else.
Patients who wish to have inaccuracies deleted or to have information erased must speak to the dentist who provided or provides their care.
Legal basis for processing data held about patients
The GDPR requires us to state the legal basis upon which we process all personal data for our patients and it requires us to inform you of the legal basis on which we process your personal data.
The legal basis on which we process the different types of personal information we hold for our patients is provided in our patient personal data inventory records, a copy of which is freely available to all patients from a member of staff upon request or on our website.
Automated decision making
If necessary, you will be asked to opt in to any processes involving automated decision making. At Chase Side dental practice this normally includes:
Finance applications
Consent
At Chase Side dental practice, we do not do direct marketing. If we did, we would gain your opt in consent for this.
If you are a new patient, we will obtain general contact and storage of information consent when you first attend the practice. If you are an existing patient, we will refresh this consent annually when you complete a new medical history proforma.
Withdrawal of consent
After you have given your opt in consent you have a right to withdraw your consent at any time.
Retention period
This practice retains dental records and orthodontic study models while you are a patient of our practice and after you cease to be a patient for at least eleven years or for children until age 25, whichever is the longer.
Complaints
You have a right to complain about how we process your personal data. All complaints concerning personal data should be made in person or in writing to Olga Argyros. All complaints will be dealt with in line with the practice complaints policy and procedures.
