Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“Dear Doctor Olga, and Dear Doctor Stern, I would like to express my sincere gratitude for the excellent dental treatment affected by your selves. You…”
“Just wanted to thank you for all your kindness, for been so professional and the same time so friendly. I never feel anxiety when I…”
“I was fortunate to discover Chase Side Dental when I developed a terrible abscess a year ago and was referred to Sharon Stern who is…”
“I am pleased to let you know I did not experience any discomfort or post-operative pain after my filling last week. My tooth feels much…”
“Dear Olga, I want to thank you so much for the treatment that I have received from you & your staff since getting in touch…”
“Dear Doctor Olga, Still the best dental surgeon in Enfield. Thank you so much for the kindness extended to me, despite the difficult conditions imposed…”